Refund & Cancellation Policy

1. One-Time Purchases (PayPal)

Purchases for Starter Listings, Pro Listings, and fixed-duration Sponsored Ads (7, 30, or 90 days) are processed as one-time payments through PayPal. Payment becomes effective immediately upon successful checkout.

• Activation: Your paid listing or ad activation begins once the payment is verified.
• Expiration: Fixed-duration packages naturally expire at the end of their respective terms. Expiration of an advertising package does not entitle you to a refund.

2. Refund Eligibility

Due to the digital nature of the platform, purchases are generally non-refundable. However, we may issue refunds under the following specific circumstances:

• Duplicate Payments: If you were accidentally charged twice for the same transaction.
• Listing Rejection: If your paid submission is rejected by our moderation team prior to being published on the platform.
• Fraudulent Transactions: Unauthorized payments will be fully refunded and investigated.

We do not provide refunds for lack of traffic, clicks, sales, or unmet expectations regarding ad performance.

3. Future Subscription Cancellations (Dodo Payments)

When Makerora implements subscription-based billing for ongoing advertising via Dodo Payments, the following cancellation policy will apply:

• Cancellation: You may cancel your subscription renewal at any time.
• Continued Access: Cancelling your subscription does not immediately terminate your active advertisement. Your ad will remain active until the end of the current paid billing period.
• No Prorated Refunds: We do not offer prorated refunds for mid-cycle cancellations. You simply will not be billed for any future renewal cycles.

4. Policy Violations

If your listing or advertisement is removed from the platform due to a violation of our Terms of Service (e.g., malware, spam, illegal content), you will forfeit the remainder of your advertising term and you will not be eligible for a refund.